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Measurement and Evaluation in the Isreali Non-Profit Sector

This paper offers a concise, easy-to-read summary of key challenges related to measurement and evaluation. Although based on an analysis of the Isreali Non-Profit Sector, its findings are universal. A must ready for anybody engaging in a M&E effort. ...

(research/study, document (pdf), 2010)

AccountAbility Principles Standard 2008

The AA1000APS 2008 provides an organisation with an internationally accepted set of principles to frame and structure the way in which they understand, govern, administer, implement, evaluate and communicate their accountability. It is primarily intended ...

(tips/guidelines, document (pdf), 2008)

Social Audit Toolkit

The Social Audit Toolkit is the original manual on Social Audit and Accounting and when it was first printed in 1981 it introduced the idea of organisational social audits for social enterprises and all social objective organisations. The Toolkit comes ...

(toolkit/manual, document (pdf), 2008)

Service Improvment Change Process: Preparation Checklist

This checklist was written to support a service-based organization in beginning the service improvement process. By first assessing the service systems for problems, barriers, or inefficiencies and by walking through the service provision process from the ...

(template/sample, document (doc/odt), 2012)

Conducting a Walk-Through

This tip sheet provides details on how to conduct a "walk-through" of a service-related organization to assess the customer-facing services and processes provided by that organization. Typically conducted by a member of the management team, a ...

(tips/guidelines, document (doc/odt), 2012)

Service Improvement Road Map

This one-page overview outlines a rapid change service improvement process for service-related organizations. Steps in the process include: Assessing the system Identifying the problem Identifying the target objective Establishing a ...

(tips/guidelines, document (pdf), 2012)

Monthly Business Report Template & Instructions

Teach A Man To Fish supports student and school-led enterprises in developing countries. This experience has highlighted challenges with regular reporting, especially when the necessary resources are not available. ...

(template/sample, document (doc/odt), 2012)

The Banyan: Performance Dashboard Framework

The Banyan is an innovative nonprofit operating in Channai, India to provide comprehensive care for people with mental illness. They created this dashboard framework to help them identify, track, and communicate indicators to demonstrate program ...

(template/sample, spreadsheet, 2012)

The B Impact Assessment

The B Impact Assessment is a useful management tool to: To assess your company's impact on each of its stakeholders and Improve your social and environmental performance using our Tools and Best Practices embedded in the Survey. ...

(toolkit/manual, online tool, 2012)

Performance Management Primer

This report was developed to communicate the value of performance management, explain the stages of development and implementation of a performance management system, and provide key considerations for successful implementation of a performance management ...

(tips/guidelines, document (pdf), 2012)

Performance Management in the Context of Social Entrepreneurship

The rise of social entrepreneurship as an alternative to traditional not-for-profits and as a means to deliver social benefit, begs the question: How does an organization know if it is delivering social impact? This brief explores the possible role of ...

(essay/opinion, document (pdf), 2011)

The GIIRS Potential: Beyond Profit E-Magazine Issue 14

This coming July will mark the official launch of the Global Impact Investing Rating System (GIIRS). As you will read in this issue, GIIRS is a project brought to life by the not-for-profit B Lab, in partnership with the Rockefeller Foundation, USAID, ...

(research/study, text, 2011)

Impact Reporting and Investment Standards

Impact Reporting & Investment Standards, or IRIS, is a common language for describing the social and environmental performance of an organization. IRIS provides an independent and credible set of metrics for organizations to use when reporting their ...

(directory/catalog, online tool, 2011)

Dream Life Skills Assessment Tool

Dream A Dream works with over 3000 children and young people a year from low-income slum communities in Bangalore. Its focus is to prepare youth to become active, productive and contributing members of the community as adults and in order to achieve this, ...

(template/sample, document (doc/odt), 2011)

Module 3b - Social Value Models: Social Enterprise Learning Toolkit

This module of the Social Enterprise Learning Toolkit examines social value models, and discusses ways to define, share, and measure a social enterprise's social value. ...

(toolkit/manual, presentation, 2011)

Social & Environmental Metrics: How & Why to Integrate Them Into Your Venture

As corporations of all stripes seek new sources of capital and growth, they must express their return and value created. This slide show presented at the 2011 ReVisioning Value Conference discusses how to understand and integrate social and environmental ...

(workshop/training, presentation, 2011)

Idobro Result Framework

Idobro promotes mainstream integration of women, social and green enterprises through Responsible business models, Inclusive policies, Sustainable partnerships and Ecofriendlyalternatives (RISE). A cross subsidy model, Idobro provides last mile market ...

(template/sample, document (pdf), 2011)

The Demonstrating Value Workbook

The Demonstrating Value Workbook shows how you can develop a clear picture of your information needs, make improvements to your data collection systems and design a Performance Snapshot. A Performance Snapshot provides an at-a-glance summary of critical ...

(toolkit/manual, document (doc/odt), 2011)

Why you Matter: Map your Social, Environmental or Cultural Impact

This worksheet will help you describe your social, environmental and/or social mission more clearly, and to make links between your activities and your goals. It is very helpful for showing how your organization creates value and how your work relates to ...

(template/sample, spreadsheet, 2011)

Customer Satisfaction Survey

Encouraging your customers to give you feedback about your product and services will help your business thrive and give you important information on how to improve. This resource includes a one-page tip sheet on how to create a customer satisfaction ...

(template/sample, document (pdf), 2011)