Key Success Factors and Lessons Learned
Regardless of an organization’s size, mission, or business model, the first lesson is that the act of resetting aspirations and strategy is often the first step toward a dramatic improvement of an organization’s capacity. Quite simply, unless an organization has a clear idea of its purpose and strategy, it will never reach its full potential.
The second lesson is that both leadership and management are important. Nonprofits need people in senior positions who are committed to taking the initiative to make capacity building happen and are willing to “own” it and drive it down through the organization. The third lesson is that you must have patience. In both the nonprofit and for-profit worlds, building capacity can take a long time and can be very frustrating.